- Vision / Mission / Services
- Strategic Analysis
- Customer Profile / Demand Estimation
- Competitiveness Analysis
- SWOT
- Internal Factor: Strength and Weakness
- External Factor: Opportunity and Threat
- Future Positioning
- Objectives / Goals / Action Plans
- Activities Schedule
- Budget
- Promotion Strategy and Activities
- KPI
- Evaluation Mechanism
MONTHLY DEPARTMENTAL REPORT
- Progress Update of New Initiatives / Projects
- Ad-hoc Projects
- Personnel
- Staff Movement (New Join / Termination / Promotion / Change of Position)
- Recruitment & Job Vacancies
- Work Injury Cases
- Training
- Name of Program
- Number of Attendees
- Trainer
- Complaints
- Appreciation
- Repair and Maintenance
- Other Special Incidents
